What To Look For in the Restroom of a Printing Company You May Want to Acquire

I am serious: the restroom of a printing company can give you a pretty good quick reading about the company's prospects for success. "Huh"", you ask. After having visited 100s of companies over many years, I can assure you that troubled companies tend to run out of and not replace toilet paper and hand towels. Whether this is because of the cost or simply neglect, it implies a lack of caring about the company's infrastructure. It sends the message that "we don't care" about employees or company visitors such as customers, suppliers, or lenders.

Printing companies who treat their employees and guests with such disregard as to lack toilet paper and/or hand towels are not likely to have embraced progressive organizational development practices and cultural norms conducive to success. Leading companies do not forget about restroom basics. 

Next time you visit a printing company and find no toilet paper or hand towels in the restroom, ask yourself whether this is a one time occurrence or a crack in the organizational fabric that is a window to the company's culture. Let me know what you find.

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[NATALIE HYDE]

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